Manages all activities related to the staffing and operation of a deskside support team Plans, prioritizes, and schedules deskside support activities to ensure continuity of service Leads, directs, evaluates, and develops deskside staff to ensure that users receive competent and timely service Analyzes deskside support inquiries to identify recurring problems, recommend s

Manages all activities related to the staffing and operation of a deskside support team Plans, prioritizes, and schedules deskside support activities to ensure continuity of service Leads, directs, evaluates, and develops deskside staff to ensure that users receive competent and timely service Analyzes deskside support inquiries to identify recurring problems, recommend s