Company Overview

Consolidated Communications Holdings, Inc., (Nasdaq: CNSL) is a leading broadband and business communications provider serving consumers, businesses, and wireless and wireline carriers across rural and metro communities and a 23-state service area. Leveraging an advanced fiber network spanning 50,000 fiber route miles, Consolidated Communications offers a wide range of communications solutions, including: high-speed Internet, data, phone, security, managed services, cloud services and wholesale carrier solutions. From our first connection 125 years ago, Consolidated is dedicated to turning technology into solutions, connecting people and enriching how they work and live.

An Experienced Team of 3,200

People make the difference at Consolidated Communications. Our team of 3,200 is dedicated to doing more for our customers. We are dedicated to listening to our customers and consistently meeting expectations with forethought and flexibility while delivering reliable services and exceptional customer service.

Vision, Mission & Values

Our Vision
We will be the preferred choice for communication solutions by delivering a better customer experience and investing in our people and technology.

Our Mission
We turn technology into solutions, connecting people and enriching how they work and live.

Our Values
We operate in accordance with the values below, which guide our actions as we fulfill responsibilities to our customers, employees, investors, business partners and communities.

  • Integrity First
    Honest, accountability and transparency are essential to building relationships with each other, our customers and the communities we serve. Our culture is built on trust. We treat each other and our customers as we’d like to be treated. We deliver on our promise to our customers and investors.
  • People Make the Difference
    Our employees are the cornerstone of our success. We are committed to provide meaningful, challenging work and opportunities for professional growth in a positive environment.
  • Deliver a Better Experience
    We strive to put our customers’ needs first, exceeding their expectations with every interaction, both internally and externally.
  • Evolve and Constantly Improve
    We will evolve to stay ahead of our customers’ needs by embracing change and pursing innovation and raising the bar to provide a better experience.
  • Build a Stronger Community
    We are deeply engaged in the communities we serve. Through company giving, supporting employee volunteerism and broadband infrastructure investment, we make communities better places to work and live.
  • Celebrate Successes
    In big and small ways, we celebrate accomplishments and show appreciation for each other and our customers. We foster camaraderie to strengthen our team and build a fun and positive culture.

If you have a passion for excellence and a drive to achieve, you will fit in well at Consolidated Communications.
At Consolidated Communications, we serve business and residential customers across a 23-state area, providing advanced communications solutions across our fiber-rich network. We offer a wide range of services including commercial solutions for businesses of all sizes with our Data & Internet, Voice, Managed & Hosted, Cloud Services and IT Services. In select markets we also provide residential service, including High-Speed Internet, TV, Phone and Home Security services.

Consolidated Communications believes that people make the difference. Employees are the cornerstone of our success and we are committed to providing meaningful, challenging work and opportunities for professional growth in a positive environment. Our employees work hard, have fun and thrive on success. We continue to meet the needs of our dynamic industry by staying true to our values and respecting one another.

Our efforts to keep employees safe during the COVID-19 pandemic earned a Silver Stevie Award in the Stevie Awards Great Employers competition.

Company Summary
Consolidated Communications
Number of Employees
(217) 235-3311
2116 South 17th Street
Mattoon, IL